Local Delivery

Our delivery service in Jasper is no longer available. We will continue to offer in-store pickup at our Patricia Street location for orders placed online, and we hope to bring back delivery service in the Fall/Winter of 2024. Thank you in advance for your understanding. We're looking forward to an exciting summer of serving you in-store at both Patricia Street and Connaught Drive!

Shipping

Procedure

Any order of at least $75 is eligible to be shipped to a valid Canadian address via Canada Post. Your shipping charge at checkout will be determined by the size of your order and your location.

Please allow up to 5 business days for your order to be processed and shipped, after which you will receive tracking information.  Canada Post ships on regular business days only, Monday to Friday.

Upon delivery, someone of legal drinking age in your province must be present to receive and authorize the delivery.

By placing an order on this site, you authorize us to arrange shipping on your behalf with our courier(s) and acknowledge you are aware of the liquor laws where you reside. You will be liable for any violations of said liquor laws. We make no legal representation regarding your right to import liquor to your location from ours.

NOTE: All packs of multiple cans/bottles, such as cases of beer, are only available for local delivery or store pickup.

Damaged Shipments / Insurance

All products we sell are in new condition and your order will always be thoroughly packaged to minimize the chance of breakage. However, once your order leaves our fulfilment center, we are no longer liable for it. Couriers in Canada do not insure the shipment of liquor products, and as such Liquor Lodge Canada and the couriers we use are unable to cover loss and/or damage that may occur during shipping.

You may purchase optional Route Shipping Insurance on the cart page before checkout. You will receive an email from them after checkout. In the event of a claim, please engage them rather than us.

Returns

We inspect all products before shipping to ensure the item is in perfect condition.  If you have received an item which you believe is defective for a reason other than damage due to shipping, please contact us to determine if you may be eligible for a return.  In the event that we grant a return of a product, we may charge a restocking fee of up to $25 per bottle.

Corked or Faulty Wine

Although rare, wine is sometimes corked or can be faulty for reasons that our beyond our control.  For that reason, there is always risk in buying older vintages of wine from any shop.  We do all that we can to ensure the perfect condition of our wines.   We therefore cannot accept return of wines more than 5 years old from the date of purchase and costing in excess of $80 unless the import agent or producer agrees to replace the wine which is uncommon.